Privacy Policy
Effective Date: May 29, 2026
1. Introduction
Welcome to Just Ask AVA. We provide managed remote executive assistant services to founders, operators, and growing teams. We are committed to protecting your privacy and ensuring a transparent, secure experience across our websites (justaskava.ai and justaskava.com) and any related communications. By accessing or using our services you agree to the terms of this Privacy Policy.
2. Information We Collect
A. Personal Information
We may collect personally identifiable information you voluntarily provide when you:
- Book a Free Delegation Audit or schedule a call
- Fill out intake forms, applications, or surveys
- Subscribe to our updates or newsletters
- Engage with our SMS or email opt-in services
- Engage Just Ask AVA for Administrative, Delivery, or Marketing Support
Examples include your name, business name, email address, phone number, role, and other contact details.
B. Non-Personal Information
We automatically collect non-personal information using cookies, web beacons, and similar tracking technologies. This includes data such as your IP address, browser type, device information, referring pages, and browsing activity on our sites.
C. Mobile and SMS Opt-In Data
If you voluntarily opt in to receive text messages from Just Ask AVA, we collect your mobile phone number and message preferences. Mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes. Standard message and data rates may apply. You can opt out at any time by replying STOP.
D. Engagement Information
When you become a client, our managed remote executive assistants may receive access to business systems, calendars, inboxes, CRMs, and similar tools you authorize. We treat that information as confidential and use it only to deliver the services you engage us for.
3. How We Use Your Information
- To deliver, manage, and support our Administrative, Delivery, and Marketing Support engagements
- To respond to inquiries, schedule audits, and follow up on calls
- To send service updates, onboarding information, and account communications
- To send marketing and educational content when you have opted in
- To improve our website, content, and service offerings
- To comply with legal obligations and protect our rights
4. How We Share Information
We do not sell your personal information. We may share information with:
- Trusted service providers who help us operate our business (for example scheduling, email, CRM, and analytics platforms), under confidentiality obligations
- Our managed remote executive assistants assigned to your engagement, strictly to perform agreed-upon work
- Authorities when required by law, subpoena, or to protect our legal rights
Mobile opt-in data and SMS consent are never shared with third parties for marketing purposes.
5. Cookies and Tracking
Our sites use cookies and similar technologies to analyze traffic, remember preferences, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect parts of the site experience.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to maintain industry-standard protections for client information and credentials shared during engagements.
7. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. You may also opt out of marketing emails at any time using the unsubscribe link, or text STOP to opt out of SMS. To make a request, email us at Ava@JustAskAVA.com.
8. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by a new Effective Date at the top of this page. Continued use of our services after an update constitutes acceptance of the revised policy.
10. Contact Us
Questions about this Privacy Policy or how your information is handled? Reach us at Ava@JustAskAVA.com.