Support Levels

Choose the support lane your business needs next.

Every Just Ask AVA support level is recruited for the role, trained for the lane, and managed with reporting rhythms so founders can remove themselves from the wrong work.

Whether you need your day protected, your client delivery supported, or your marketing operations moving consistently, the Replacement Ladder helps you choose the right place to start.

Free 20-minute Delegation Audit. We'll identify your bottleneck, recommend the right support lane, and show you what to delegate first.

The Replacement Ladder helps you delegate in the right order.

Most founders delegate reactively. They hand off whatever is loudest that week, then wonder why the business still depends on them. The Replacement Ladder gives delegation a sequence. First, protect the founder's time. Then, protect delivery. Then, create consistent marketing support.

01

Administrative Replacement

Protect your day from recurring admin, inbox, calendar, scheduling, and coordination.

02

Delivery Replacement

Protect your client experience, fulfillment flow, reporting, and internal follow-through.

03

Marketing Replacement

Protect visibility, pipeline activity, content coordination, CRM updates, and campaign support.

Included with every support level

You are not just paying for an assistant. You are plugging into the managed infrastructure around the assistant.

  • Role alignment and delegation planning
  • Recruiting and matching
  • Executive assistant training through Just Ask AVA standards
  • Client onboarding support
  • Communication and reporting rhythms
  • Accountability management
  • Client Success support
  • Payroll handling
  • Retention bonuses and raises
  • Quarterly performance evaluations
  • Replacement and support planning when needed
  • Security and access guidance

This is what separates Just Ask AVA from hiring a task-based assistant on your own.

Administrative Support

Protect the founder's day.

$2,500/month

Best for

Founders who need inbox, calendar, scheduling, documentation, reminders, and daily coordination removed from their plate.

What it removes

Constant interruptions, scattered follow-ups, calendar friction, forgotten details, and recurring admin that keeps pulling the founder out of leadership work.

Your assistant can own

  • Inbox organization and follow-up tracking
  • Calendar management and scheduling
  • Meeting notes and action items
  • Travel and logistics coordination
  • Documentation and recurring admin
  • Personal and life admin support when appropriate

Founder gets back

Cleaner days, fewer interruptions, better follow-through, and more time for leadership, sales, strategy, and deep work.

Book Your Free Delegation AuditStart Your Support Lane

Month-to-month support. We'll confirm fit, onboarding, and launch details before your assistant is activated.

View full Administrative Support details

Delivery Support

Protect the client experience.

$3,500/month

Best for

Businesses where fulfillment, client communication, task tracking, reporting, onboarding, or internal handoffs still depend too heavily on the founder.

What it removes

Founder-led follow-up, client delivery bottlenecks, missed handoffs, scattered project updates, and the pressure of keeping every fulfillment detail in your head.

Your assistant can own

  • Client onboarding coordination
  • Project and task tracking
  • Internal follow-up and handoff support
  • Client communication support
  • Reporting and status updates
  • SOP execution and quality checks
  • Renewal or next-step reminders when appropriate

Founder gets back

Less delivery pressure, fewer client-facing loose ends, clearer visibility, and a business that does not need the founder to chase every handoff.

Book Your Free Delegation AuditStart Your Support Lane

Month-to-month support. We'll confirm fit, onboarding, and launch details before your assistant is activated.

View full Delivery Support details

Marketing Support

Protect visibility and pipeline activity.

$4,500/month

Best for

Founders who need consistent content coordination, campaign support, CRM updates, lead follow-up, marketing operations, and pipeline activity without having to manage every detail.

What it removes

Inconsistent visibility, missed lead follow-ups, scattered content tasks, campaign delays, CRM neglect, and founder dependency in marketing execution.

Your assistant can own

  • Content coordination and scheduling
  • Campaign task support
  • CRM updates and pipeline tracking
  • Lead follow-up support
  • Email and newsletter coordination
  • Social media coordination
  • Marketing reporting and task tracking

Founder gets back

More consistent marketing motion, better follow-through, cleaner pipeline visibility, and less pressure to personally drive every marketing task.

Book Your Free Delegation AuditStart Your Support Lane

Month-to-month support. We'll confirm fit, onboarding, and launch details before your assistant is activated.

View full Marketing Support details

How starting your support lane works

Whether you book a Delegation Audit or already know the lane you need, Just Ask AVA guides the onboarding process before launch.

  1. 01

    Choose your support lane

    Select the lane that best matches your current bottleneck.

  2. 02

    Confirm fit and onboarding

    We align expectations, workflow needs, communication rhythm, and launch details.

  3. 03

    Assistant matching and preparation

    Your executive assistant is matched, aligned, and prepared around the support lane.

  4. 04

    Launch and reporting rhythm

    We begin the support lane with accountability, reporting, and ongoing support systems.

Flexible support without rebuilding your operations alone

Just Ask AVA is designed to provide structured month-to-month support without forcing founders to build recruiting, onboarding, payroll, accountability, and management systems from scratch.

  • Structured onboarding
  • Managed support infrastructure
  • Accountability and reporting rhythms
  • Client Success support
  • Payroll and retention support
  • Quarterly performance evaluations

Which path is right for you?

Two ways to begin. Both lead to a guided onboarding with Just Ask AVA.

Book a Delegation Audit if...

  • You are unsure which lane fits best
  • You need help deciding what to delegate
  • You want strategic guidance first
  • You are comparing support options
Book Your Free Delegation Audit

Start Your Support Lane if...

  • You already know which lane you need
  • You are ready to move forward
  • You want to begin onboarding sooner
  • You understand the support model already
Start Your Support Lane

Compare support levels

AdministrativeDeliveryMarketing
Primary focusFounder admin and time protectionClient delivery and operational follow-throughMarketing operations and pipeline support
Best forInbox, calendar, scheduling, documentation, reminders, and recurring coordinationClient onboarding, fulfillment support, internal handoffs, reporting, and task trackingContent coordination, campaigns, lead follow-up, CRM updates, and marketing reporting
Common ownershipInbox, calendar, meeting notes, scheduling, travel, documentation, recurring adminOnboarding, project tracking, client follow-up, status reporting, SOP execution, quality checksContent calendar, campaign tasks, CRM updates, lead follow-up, social coordination, marketing reports
Founder outcomeFewer interruptions and cleaner leadership timeLess delivery pressure and stronger client experienceMore consistent visibility and pipeline activity
Monthly investment$2,500/month$3,500/month$4,500/month
First support lane if you are unsureYes, start here if daily admin is the main bottleneckStart here if clients or fulfillment keep pulling you back inStart here if growth activity keeps stalling without you

How to know which lane is right for you

Choose Administrative Support if:

  • Your inbox decides your day
  • Scheduling and follow-ups keep interrupting you
  • You are losing time to recurring admin
  • Your calendar needs a gatekeeper
  • You need basic operational relief first

Choose Delivery Support if:

  • Client follow-up still depends on you
  • Projects or fulfillment need tighter coordination
  • Internal handoffs keep slipping
  • You are the person chasing status updates
  • Your client experience needs more structure

Choose Marketing Support if:

  • Content and campaign tasks keep stalling
  • Your CRM is not consistently updated
  • Lead follow-up is inconsistent
  • Marketing activity depends on your personal bandwidth
  • You need execution support around pipeline and visibility

Not sure?

Book Your Free Delegation Audit

Free 20-minute Delegation Audit. We'll identify your bottleneck, recommend the right support lane, and show you what to delegate first.

Example founder transformation

Before

Before Just Ask AVA, a founder may be personally managing inbox, calendar, client follow-up, vendor communication, recurring reminders, and marketing tasks. The business keeps moving, but only because the founder is carrying the invisible operational load.

After

After choosing the right support lane, the assistant begins owning recurring responsibilities, reporting rhythms, follow-ups, documentation, task tracking, and coordination. The founder gets clearer days, fewer loose ends, and more time to lead.

The outcome is not just task completion. It is a business that becomes less dependent on the founder for every operational detail.

Specific results vary based on business stage, support lane, and implementation.

Frequently asked questions

What is included in every support level?+

Every support level includes more than the assistant. Just Ask AVA supports role alignment, recruiting, matching, training, onboarding, communication rhythms, accountability management, Client Success support, payroll handling, retention support, quarterly performance evaluations, and replacement planning when needed.

How do I know which support level is right for me?+

The Free Delegation Audit is designed to help with that. We identify where your time is being drained, which support lane should be replaced first, and which level fits your business stage.

Is this different from hiring a virtual assistant myself?+

Yes. Hiring alone means you own the role design, recruiting, training, payroll, accountability, performance management, and replacement risk. Just Ask AVA provides managed support around the assistant so you are not building the entire system from scratch.

Do I have to train the executive assistant myself?+

You will provide business context and feedback, but you are not starting from zero. Just Ask AVA helps structure the role, train around the lane, and support the operating rhythm.

What happens if the match is not right?+

Just Ask AVA supports the matching and adjustment process. The goal is not to leave you alone with a poor fit, but to help create the right support structure for the lane.

Are the executive assistants full-time?+

Coverage and working arrangement are confirmed during your Delegation Audit so the structure matches your business stage and the support lane you are starting with.

Where are the executive assistants located?+

Just Ask AVA recruits skilled executive assistants from Latin America, which can provide strong time zone alignment, communication overlap, and professional remote support for many U.S.-based founders.

Is pricing month-to-month?+

Contract terms are confirmed during your Delegation Audit. We are transparent about commitments before any onboarding begins.

What happens after I book a Delegation Audit?+

During the Delegation Audit, we identify your bottleneck, recommend the right support lane, and show you what to delegate first. If there is a fit, we explain the next steps for role alignment, matching, onboarding, and launch.

Still not sure which lane fits?

Book a free Delegation Audit and we'll help you identify where your time is leaking, which support lane your business needs first, and how Just Ask AVA can help you launch structured support in 14 days.

You will leave with:

  • Your recommended first support lane
  • The bottleneck to remove first
  • A clear next step for delegation
  • Whether Just Ask AVA is the right fit

Free 20-minute Delegation Audit. No pressure. Just clarity on what to delegate first.

Prefer to move faster? You can also start your support lane directly and we'll guide you through onboarding before launch.

Start Your Support Lane