What is included in every support level?+
Every support level includes more than the assistant. Just Ask AVA supports role alignment, recruiting, matching, training, onboarding, communication rhythms, accountability management, Client Success support, payroll handling, retention support, quarterly performance evaluations, and replacement planning when needed.
How do I know which support level is right for me?+
The Free Delegation Audit is designed to help with that. We identify where your time is being drained, which support lane should be replaced first, and which level fits your business stage.
Is this different from hiring a virtual assistant myself?+
Yes. Hiring alone means you own the role design, recruiting, training, payroll, accountability, performance management, and replacement risk. Just Ask AVA provides managed support around the assistant so you are not building the entire system from scratch.
Do I have to train the executive assistant myself?+
You will provide business context and feedback, but you are not starting from zero. Just Ask AVA helps structure the role, train around the lane, and support the operating rhythm.
What happens if the match is not right?+
Just Ask AVA supports the matching and adjustment process. The goal is not to leave you alone with a poor fit, but to help create the right support structure for the lane.
Are the executive assistants full-time?+
Coverage and working arrangement are confirmed during your Delegation Audit so the structure matches your business stage and the support lane you are starting with.
Where are the executive assistants located?+
Just Ask AVA recruits skilled executive assistants from Latin America, which can provide strong time zone alignment, communication overlap, and professional remote support for many U.S.-based founders.
Is pricing month-to-month?+
Contract terms are confirmed during your Delegation Audit. We are transparent about commitments before any onboarding begins.
What happens after I book a Delegation Audit?+
During the Delegation Audit, we identify your bottleneck, recommend the right support lane, and show you what to delegate first. If there is a fit, we explain the next steps for role alignment, matching, onboarding, and launch.